Refund Policy

Refund Policy – EzizoneDigital.shop

At EzizoneDigital.shop, we provide digital products, downloads, software tools, scripts, source codes, and other instantly accessible digital materials.
Because all our products are delivered electronically and can be accessed immediately after purchase, we follow a strict No Refund Policy.

However, refunds may be considered only under genuine circumstances, such as:

Eligibility for Refund

A refund may be approved only if:

  • The digital product is not delivered or you did not receive the download link.

  • The product file is corrupted, non-functional, or incomplete, AND our support team fails to resolve your issue.

  • You have made a duplicate payment by mistake.

Refund Not Applicable

Refunds will not be issued if:

  • You purchased the wrong product by mistake.

  • You changed your mind after downloading.

  • Your device does not support the product due to system incompatibility.

  • You misunderstood the product description.

  • You request a refund after successfully downloading or accessing the digital item.

🔧 Support & Replacement

If you face any technical issues, our team will assist you and may provide:

  • Replacement download files

  • Updated versions

  • Technical support for installation (if included)

📩 How to Request Support or Refund

For any issue, please contact our support team at:
support@ezizonedigital.shop
Include:

  • Order ID

  • Product name

  • Issue details (screenshot/video if possible)

We are committed to providing the best quality digital products and support to every customer.